Information You Enter
A name, phone number, or address entered into a search form is sent to the third-party provider that supplies the results. Cupertino Residents Directory does not keep a copy of that search on its own servers. Messages sent to us contain only the information you choose to include, which is used to answer the message.
Routine Technical Logs
Hosting services may record an IP address, browser type, viewed pages, and time stamps. Those logs are reviewed in aggregate for site health and readership patterns. Basic analytics or advertising measurement may use cookies or similar tools where they are enabled.
How Information Is Used
Technical information supports hosting, troubleshooting, traffic counts, and page improvements. Visitor lists are not sold, and the reference does not build individual user profiles from these logs.
External Portals and Tools
Pages link to county and state record portals, libraries, archives, and sponsored search tools. Once you leave the reference, the destination's privacy policy controls what you submit. The third-party provider behind sponsored results sets its own collection and retention practices.
Who Can Receive It
Hosting and support vendors may process ordinary server logs. Analytics or advertising partners may receive the technical data described above. Disclosure outside those purposes occurs only when a valid legal process requires it.
Security and Retention
The connection is encrypted, and logs are retained only while they serve the purposes described above. There are no accounts, passwords, or personal profiles stored here for an attacker to access.
Visitors Under 18
The reference is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. If a minor has sent information, use the Contact page so it can be removed.
Your California Privacy Choices
California's Consumer Privacy Act and its amendments, including Civil Code §§1798.100 et seq., provide rights to know, delete, correct, and opt out of sale or sharing for covered data, subject to exceptions. Because this reference keeps little information, a request usually involves checking the contact mailbox and available server logs. Use the Contact page to make a request.
The California Delete Act, Civil Code §1798.99.80 et seq., creates the DROP process for requests to registered data brokers beginning in 2026. That process does not erase deeds, court files, voter records, or other public records held by California, Santa Clara County, or Cupertino custodians. Requests about those records must go to the office that maintains them. Safe at Home records also follow separate confidentiality rules.
Policy Changes
Changes will appear in a new version of this policy. Continued use after an update indicates acceptance of the revised terms.